Press Email
For news, interviews, and verified information, this address is used; responses usually start within 24 hours.
The media team reviews all requests separately, so you do not have to send the same message repeatedly.
Direct superbaji Support for Media and Press
Delays in press questions are not preferred, so a separate contact path in superbaji Support is provided where the media team responds within 1 business day.
Interviews, announcements, or feature requests sent from Dhaka are easily handled here; if urgent, quick guidance is also available in Live Chat.
Live-Chat Desk
For quick follow-ups, Live-Chat is the easiest path; for small questions, wait times reduce, and work moves forward.
Many Bangladesh users also get initial guidance here on bKash or Nagad.
Response time
Answers are provided within 24 hours for general questions; complex media requests may take a bit longer.
Provide clear subject matter to get faster answers; include files, dates, and context in one go.
How active is superbaji Support
Since 2017 this support structure has gradually grown; today 7.8M+ users still rely on the same contact path.
| 4.3 | 18,596 | 268+ | 99.6% |
| Average rating | Review count | Number of departments | Uptime |
This contact layout made for Bangladesh works equally in Dhaka, Chattogram, and Sylhet; pages load quickly even on mobile.
Media Resources All in One Place
Press Kit
Logo, brief intro, and brand notes together; this is the most useful when writing a report.
Brand assets
Maintaining correct-sized banners, web graphics, and color guidance are kept here to reduce the hassle of using the wrong version.
Executive bios
Responsibilities, experience, and role summary are here in media notes, making it easier to place a name.
How to Start superbaji Contact
1. Set the subject
Press, support, or a general question: write one topic first so the right team gets the message.
2. Provide brief information
Date, screenshots, and required links together; keep to 3 lines to speed things up.
3. Follow up in Live-Chat
If urgent, open Live-Chat after logging in for quick updates, status, and next steps there.
What to do for general contact
Account questions
If you have issues with login, profile, or security, first check the Help Center, then contact Support if needed.
Help Center Small solutions are listed on the page.
Payment Messages
For issues with bKash, Nagad, and Rocket, report them separately; providing a reference number speeds up verification.
Payment Instructions Many common questions are answered upfront.
What users are saying
Quick replies in Live-Chat; messages from Dhaka got well-organized follow-ups, and the tone was polite.
The press kit information was clear; I got the essential items in one go.
If you ask about bKash, the answer came the same day, saving time.
Three questions about press coverage
How long does a media request take?
Usually responses come within 24 hours; if urgent, please notify via Live-Chat earlier.
Do you need a screenshot or proof?
Yes, that helps; the team understands the issue in one go.
Where to get official information?
This page, Q&A, and superbaji Introduction You'll get a good idea when viewed